Last updated: October 14, 2025
1. Overview
This Privacy Policy explains how Xtreme HD IPTV (“we,” “us,” “our”) collects, uses, and protects information from users (“you”) of our IPTV service and website.
2. Information We Collect
- Account Data: Name, email, and login credentials used for your IPTV account.
- Payment Info: We use secure third-party processors (e.g., PayPal, Stripe). We do not store full credit card details on our servers.
- Device & Usage: Device type, IP address, general diagnostics, and performance analytics to maintain service quality.
- Support Interactions: Emails, chats, or tickets you submit to our team.
3. How We Use Your Information
- To create, authenticate, and manage your IPTV account.
- To provide customer support and respond to your requests.
- To monitor, maintain, and improve performance and reliability.
- To prevent fraud, abuse, or unauthorized access.
- To comply with legal and regulatory obligations.
4. Cookies & Tracking
We use cookies and similar technologies for essential functions (e.g., login sessions) and analytics. You can disable cookies in your browser settings, but some features may not work correctly.
5. Data Sharing
We do not sell personal data. Limited sharing may occur with:
- Payment processors: To complete transactions securely.
- Analytics or infrastructure providers: To operate, protect, and improve the service.
- Support platforms: To handle your requests and provide timely responses.
All vendors are bound by contractual confidentiality and data-protection obligations.
6. Data Retention
We retain personal data while your account is active and for a reasonable period afterward for record-keeping, compliance, and dispute resolution. You can request deletion at any time by emailing support@xtremehdziptv.com.
7. Security
We employ encryption (HTTPS/TLS), access controls, and security monitoring. While no online service is 100% secure, we take reasonable measures to protect your data.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. EU/EEA users may also exercise GDPR rights including data portability and objection to processing.
9. International Transfers
Your information may be processed in countries other than your own. We implement safeguards consistent with applicable law for international transfers.
10. Third-Party Links
We may link to third-party websites or apps. Their privacy practices are governed by their own policies; please review them independently.
11. Children’s Privacy
Our services are not directed to children under 13 (or under the minimum age in your jurisdiction). If you believe a child has provided us data, contact us to remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.
13. Contact Us
Questions or requests? Contact support@xtremehdziptv.com.